Privacy Policy


The privacy and protection of personal data of all Customers and Users of the services made available or provided by the company AHOY PORTUGAL constitute an essential aspect in the way it operates and organizes itself. We want to ensure that our Customers and Users are aware of the rules and principles relating to the protection and processing of personal data, with AHOY PORTUGAL making every effort, on a permanent basis, to guarantee and ensure the security of this data, always in accordance with the standards and procedures defined in applicable legislation, namely the Personal Data Protection Law.

This Privacy Policy aims to allow Customers and Users to understand how this company collects, processes and, above all, protects personal information transmitted by everyone who uses the services or accesses the company’s website.

You are advised to read this Privacy Policy. If you have any questions or concerns about this document or about the way the company collects and processes your personal data, you can contact us via email at

This Privacy Policy may, at any time, be subject to change or revision, with any changes or revisions being duly disclosed and communicated on the company’s website.

a) Definition of Personal Data
Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person, being considered identifiable the person who can be identified directly or indirectly, namely by reference to an identification number or to one or more specific elements of your physical, physiological, psychological, economic, cultural or social identity. It is customary to distinguish the following categories of personal data:
Base data: information about Customers and Users that allows their identification (e.g. name, address, telephone number or email address, etc.);
Traffic data: information on the use of communications services (e.g. destination and origin numbers of calls made, date/time of communication, duration of communication, etc.);
Location data: information about the geographic reference of the mobile terminal equipment at a given time or during the use of services.



a) Company Responsibility
The company AHOY PORTUGAL is responsible for collecting and processing personal data.
b) Responsibility for data communicated to third parties
AHOY PORTUGAL may, in the exercise of its activity and within the scope of the services it provides, sub-contract third parties to carry out such services, to pursue the purposes mentioned above and for the development and management of its IT systems.

Third parties subcontracted by AHOY PORTUGAL are obliged to implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized dissemination or access and against any other form of illicit treatment.

In addition to this case, AHOY PORTUGAL will only transmit the personal data of its Customers and Users to third parties when (i) it is obliged to do so by legal provision and only to the exact extent of its obligations or (ii), in cases where the law allows it, if the Customer or User authorizes this transmission and is duly informed about the recipients of the personal data and the purposes of processing the transmitted data. Whenever it is necessary to communicate personal data of its Customers and Users to third parties, AHOY PORTUGAL will be responsible for the personal data that must be transmitted and guarantees that (i) the sharing of personal information complies with the legal regulations in force, (ii) the transmission is carried out securely, and (iii) third parties are obliged to observe the duties of confidentiality and secrecy and to ensure the security of personal data that, for this purpose, are communicated to them, and cannot use such data for any other purposes, for your own benefit or that of third parties, nor correlate them with other data that are available.

c) Responsibility for third-party services and websites
The AHOY PORTUGAL website may contain links to third-party websites, products or services that are not covered by this Privacy Policy.

The collection or processing of personal data requested by these third parties is their sole responsibility, and AHOY PORTUGAL cannot be held responsible, under any circumstances, for the content, accuracy or veracity and legitimacy of these websites or for the misuse of the data collected or processed through it.

We therefore alert our Customers and Users to this fact and the need, before using the websites, products or applications, to read and accept the rules regarding the processing of personal data defined by these third parties.


a) Conditions for collecting personal data
Personal data is collected when Customers or Users subscribe to a certain service, in writing, by telephone, or through forms available on the company’s website.

There are personal data that are essential for the provision of services and, in these cases, AHOY PORTUGAL will inform Customers and Users of this need in advance. If the data, although essential, is not provided or proves to be insufficient or incorrect, the company will not be able to provide the service, assuming Customers and Users are exclusively responsible for the insufficiency or inaccuracy of the data transmitted. All personal data collected is processed in accordance with the applicable legal standards in force at all times and only for the purposes communicated by the company at the time in which Customers and Users gave their consent, also guaranteeing that the data is always treated in a in accordance with strict security rules that ensure your protection and confidentiality.

b) Period of retention of personal data
Personal data is kept only for the period of time strictly necessary to allow (i) the provision of the service, (ii) compliance with the legal obligations to which AHOY PORTUGAL is bound, (iii) the pursuit of the purposes of collection or processing and (iv) the exercise of the rights of Customers and Users and the fulfillment of corresponding obligations.


a) Access, correction, deletion of personal data
In accordance with applicable legislation, the Customer or User, as holder of personal data, is guaranteed the right to access, correct and delete their personal data. In any of the situations, the Customer or User may contact us via email at

b) Authorization or opposition
The Customer or User also has the right to object to the use, and to request its deletion, of personal data provided for marketing purposes, for sending informative communications or included in lists or informative services. In any of the situations, the Customer or User may contact us via email at

To find out more about how we treat your personal data, clarify any doubts or make a comment on matters relating to Privacy and Personal Data Protection, please contact us.